House calls should only be requested for patients who are truly unable to attend the surgery, either because of the nature of their illness or other incapacity. Requests for house calls can be made either by calling 01495 360663 or by a representative of the patient attending the surgery and giving details. Anyone requesting a home visit will be asked for the following information:
- Patients name & age.
- Address & telephone number.
- Nature of the illness.
To help the GPs prioritise their working day, we would prefer it if requests for home visits could be made to the surgery before 11:00am. This will also help to avoid disruption to the afternoon surgery.