News

Patient Access Survey 2020/21

Be a participant and play an active role.

We would appreciate if you could spare 5 minutes to participate in a survey if you have had an appointment with any GP, nurse or pharmacist here at Blaenavon Surgery.

All answers are anonymous.

As a practice we are keen to review our appointment system. The findings from the survey will be reflected upon and will be displayed in the practice, on our Facebook and the practice website.

Additional support for patients

Housing

One step referral into all homelessness and housing-related support.  You may need help finding or sustain your tenancy due to mental health, domestic violence, support for independent living or financial concerns.  You’ll be asked some questions about your circumstances and directed to the most appropriate support.

Contact 01495 766949 

Email gateway@torfaen.gov.uk

Citizens Advice 

Advice and support on welfare rights issues (including general form filling or dealing with official letters), debt, benefits, budgeting, employment law, rent arrears, evictions etc

Contact Adviceline Wales 03444 77 2020

Contact Help to Claim 080 0241 220

Advice via video call www.torfaenvideoadvice.org.uk (Mon & Fri 10am – 1.30pm)

Employment  

One step referral into all types of employment projects whether someone is work-ready or needs more support.  The request will be picked up, triaged and direct to the most appropriate project.

Website https://www.torfaen.gov.uk/en/Forms/Request/Employability.Support.aspx

Contact 01633 647743

Email employability@torfaen.gov.uk

Healthy Blaenavon

  • For crisis support, eg access to food banks, referrals for financial help.
  • Things to do in Blaenavon, support to access health & wellbeing activities
  • For information on anything affecting your health & wellbeing

Contact Rebecca Smith, Health Blaenavon Officer 07848 253617

Emails Rebecca.smith@blaenavontowncouncil.co.uk

Or via Healthy Blaenavon on Facebook

Mental Health Support

Silver Cloud – Free online therapy for anyone registered with a GP surgery in Wales.  No referral required.

Website https://nhswales.silvercloudhealh.com/signup/

Activate your Life – Free online course showing you practical ways of dealing with thoughts and feelings.

Website https://phw.nhs.wales/services-and-teams/activate-your-life/

Torfaen & Blaenau Gwent Mind

Contact 01495 757393 

Email firstcontact@mind.co.uk 

or find them on Facebook

Young People 

Facebook https://www.facebook.com/thehwbfoundation/

Community Connectors Are you feeling isolated, low in mood, lonely, lacking in confidence?  Do you want to be able to get out and enjoy life and the things you used to do, or want to try something new?

Contact 01495 742397

Email communityconnectors@torfaen.gov.uk

Torfaen Customer Care At Blaenavon Resource Centre Tuesdays 9.30am – 1.00pm.  Available to deal with council tax payments & queries, signposting to benefits advice, housing related support and homelessness, adult social care, blue badge applications, recycling and waste and street lighting.

Plattform At Blaenavon Resource Centre – drop in for housing support Fri 9.30am – 1.00pm

NHS Service Changes in Gwent

Please see the below important information from Aneurin Bevan University Health Board, which provides NHS healthcare services to the population of Gwent.

When the new Grange University Hospital, in Cwmbran, opens on 17th November 2020, the way you access urgent healthcare will change – it is vitally important that you understand these changes for you and your family.

Please visit the Health Board’s website for full information about these changes at https://abuhb.nhs.wales/clinical-futures.

Please also look out for a printed A5 booklet which will be posted to ever home in Gwent in the coming days.

Thank you,

Aneurin Bevan University Health Board